What changed since then

History starts the day this was switched on and records what and when — Jobber's API doesn't say who. Visits near today are checked every minute; the rest of the schedule every night.

Clock in to clock out, from the app's day clock. Hours are net of unpaid breaks. Tap a time to see the shifts behind it.

The crew sees the next 90 days on a "Coming up" card. A repeating event keeps showing until its Until date, or forever if blank.

Shows front and center on every tech's home screen with a countdown. Auto-hides after the end date — or end it early above.

One thing to work on, shown privately on their home screen. Ages off after 60 days. Level isn't set here — it comes from Crew settings and promotion sign-off.

Tap a person to open their Tech snapshot. Tap the empty space around the chart (or Full screen) to show just the chart, with nothing personal on screen. Titles and reporting lines are set in Crew settings (Title · Reports to).

Wage feeds gross profit · commission 0 hides the upsell tile · Level sets the goal weight (Apprentice 1 · Jr Tech 1.25 · Tech 2 · Senior 3; None = no goal) · Install % / Clean/Drain % are an installer's share of every job they're on: Clean/Drain % of cleaning, reseal and drain line items, Install % of everything else (performance pay) · Remove dismisses someone from every menu, the portal & the leaderboard (Reinstate brings them back).

A login with the Lead installer role is paid a share of every job they're on: Clean/Drain % of the cleaning, reseal and drain line items and Install % of everything else (installs, guards, repairs, fascia) — set both on their row in Crew settings. A job is split by its Jobber line items using the keywords below. Plus these, in dollars on the check. Hours they clock under “Hourly work” pay at their wage.

Production bonuses

Produced = value of the jobs finished Mon–Sun (week) or in the calendar year. The higher weekly tier replaces the lower. Weekly bonuses show in Payroll; the year-end bonus you pay by hand.

What counts as Cleaning / Reseal / Drain (the Clean/Drain % bucket)

What share of the year each week is expected to carry. Every target and pace bar on the portal is built from these 52 numbers. They were tuned by hand — the 0% over Christmas is deliberate — so only the weeks you actually change get written.

Tap any value to copy it.

The reviewer's name was too vague to identify the customer with confidence, so nobody was credited for the visit. Pick the customer and the next sync credits whoever was on that job. Being named in the review text still counts either way.

Jobber tips land here from the sync, split across the crew on the invoice. Edit or remove any line; what you change stays changed.

Everything logged about one person, newest first. Time off comes from the Jobber calendar nightly.

How the week feels, one tap per tech per day at clock-out.

From the crew, with no name attached — the app doesn't store who sent it. One person's view, unverified; a pattern matters more than a single note.

By category

Forward any supplier invoice to adam+invoices@cvillegutterpros.com. It is read, matched to the job on its PO, and posted to Jobber as an expense within about five minutes. Anything that could not be matched waits here for a job number.

Tick Ordered when the material order is placed and Received when it is in hand. Jobber shows ✅ (ordered) or ✅✅ (received) at the front of the job's visit title within about two minutes. A Lansing order acknowledgement forwarded to the invoices address ticks Ordered on its own; a packing slip ticks Received.

After a Drains or Install job the crew scores how well the office set it up, 1 to 5. The jobs that scored 3 or below are where to look.

Scrap the crew turned in at the yard (money in) and dump fees we paid (money out). Tap a ticket to see the photo and fix a number. Anyone with a login can add one from the crew app, or use Add a ticket here.

Anything the crew buys for a job (Lowe's, Home Depot, gas, rentals). Each receipt becomes a Jobber expense on its job within a couple of minutes, so the Job profitability card already counts it. "Own money" receipts are the ones to pay back on payroll. Tap a receipt for the photo or to fix the job or total.

Won ÷ everything decided or sent in the period, same math as the sales scorecard. Drafts don't count. A quote still open counts against the rate until it's decided, so the current period runs low.

Targets come from the day's scheduled visits at the ratio in app_config.daily_goal_ratio (0.40 = five visits → two selfies, two five-star reviews; quotes on cleaning visits only). Quotes are a crew goal: a quote sent or approved by anyone on the crew counts for everyone on it (With shows the pairing; lead = earliest start date). Board share = the tech's crew-split share of what is on the day's board right now (it moves as line items are added). APR projected = that share minus materials (5% cleaning/drains, 15% repair, 25% other) minus 8 hours of wage — the same APR as everywhere else — vs one fifth of the week's APR goal. Short by is the APR still missing; the sale needed is bigger, since materials and the crew split come out of it. Nothing is paid or charged for this.

Every completed visit is listed. The answer comes from the closeout checklist's "Was the client home? Did you speak to the client?". The rate is taken over visits that have an answer; a visit with no completed checklist shows as no answer and is reported as coverage, not as "not home". Counted since Oct 1, 2026, when the crew moved to the advanced checklists that ask the question.

By category

By the lane user Jobber put on the visit: New cleaning (GC1), Recurring (GC2 / Solo), Install, Repair, Screens, Callback; Drains by title. Assessments are left out.

By tech

Everyone Jobber assigned to the visit gets its answer, so a two-man job counts for both.

A visit assigned to the Jobber user Rework (our mistake), Happiness (cause unknown, judge it after the visit) or Warranty (no one's fault). Each is tied to the crew on the last completed visit at that property in the previous 90 days. Tracked only; nothing here changes a score.

From the closeout checklist question "Did you make any recommendations?" (asked since Oct 20, 2026). Rates are over jobs where the question was answered; N/A sits out. A two-man job counts for both techs. Quotes sent (Jobber) is the same period's quotes with that tech as salesperson (drafts left out), the number the scorecard uses; Gap is recommendations the tech reported that never became a quote. Tap a name for the jobs behind the numbers.

Time a tech had at least one selfie on the Latest selfies board (overlaps merged). Contest window and wording: app_config board_contest_start / end / name / prize.

Review time

Same for the Latest reviews board (a review is up until the third newer one lands). app_config review_contest_*.

Tap a name for the list behind the numbers. Coins count from each tech's coin start date; a selfie or review before it is counted but paid nothing.

Lands on his Follow up card right away. Attach a quote and he gets the address, items and Jobber link too; without one it's just the name, phone and your note.

For special jobs the price list doesn't cover: man-hours and job type in, a price at the gross-profit target out. Rates: app_config gp_calc_wage / gp_calc_target / gp_calc_mat_*.

Same prices as book.cvillegutterpros.com, minus the tracking — nothing here touches the funnel reports or creates leads.

Yes/no skills you sign off in person. Separate from Growth points.

Earned on points — granted by you.

Approved points per tech. This is what the promotion gates read.

Add them as a user in Jobber first (Team → Add user), then pick them here. They show up everywhere right away: Crew settings, every picker, payroll and the crew app.

Anyone on the roster without a way into the app.

Makes a new one and sets it straight away. Read it to them — they stay signed in on any device they're already using.

Decide what each new wording counts as. One decision, applied forever.

Share of promised visits that ran on their day. The goal is 100%.

Matches the Quality window on the scorecard.